How SQA Began

Bringing you information about SQA, Quality Management, and more.

July 08, 2013

In 1990, Total Quality Management (TQM), was the much-anticipated topic of conversation amongst quality-conscious companies. The concept of Smithers Quality Assessments began when Chief Executive Officer and President of The Smithers Group Michael Hochschwender researched the need for quality management system certification for The Smithers Group's existing clients. 

In accordance with Smithers core values of anticipating clients’ needs and finding innovative ways to service them, a business plan was submitted to the executive team.  Bob Moyer, who was a Smithers’ quality executive at the time, evaluated the idea and began the process of building a business around it.

Once the business plan was put into motion, the hard work of SQA’s team paid off when the automotive industry mandated quality certification for its supply chain. 

"This was the catalyst for SQA’s more than 20 years of continued success," says SQA President Jeanette Preston.

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