Blog

Bringing you information about SQA, Quality Management, and more.

May The Force Be With You

Dave Murray  — April 06, 2017

Find out how Mid-States Concrete Industries lets their customers be their driving force.

Related Tags: Customer Service, Processes

What is SN 9001 Certification?

Smithers Quality Assessments  — March 09, 2017

Director of Sales and Global Marketing Drew Markley talks about the importance of SN 9001.

Differences Between ISO 9001:2008 and ISO 9001:2015

John Sedlak  — February 22, 2017

John Sedlak addresses concerns about the transition to ISO 9001:2015.

Are Numbers more Important than People?

Dave Murray  — February 14, 2017

Are results more important than the interactions you have along the way to achieving them?

Related Tags: Customer Service, Processes

ISO 9001:2015 – Processes

John Sedlak  — October 18, 2016

Processes are not as complicated as they seem; everything you do has a process. Take for...

Related Tags: ISO 9001:2015, ISO 9001, Processes