Blog

Bringing you information about SQA, Quality Management, and more.

ISO 9001:2015 Elevates Status of Ohio Tool Manufacturer Zip Tool & Die

Smithers Quality Assessments  — January 04, 2017

When Victor G. De Leon acquired Zip Tool & Die, he made ISO 9001 certification a priority....

Employee Appreciation Week?

Smithers Quality Assessments  — November 03, 2016

Just last week, I was having a quick bite to eat in Boston’s Logan Airport on my way...

Related Tags: Employee Appreciation

Sauers Tree and Landscape Service, Inc. Strengthens Snow Services with SN 9001 Certification

Smithers Quality Assessments  — November 01, 2016

Sauers Tree and Landscape Service, Inc. started in 1997 as a neighborhood lawn cutting...

Do You Blame Your Customers?

Smithers Quality Assessments  — October 27, 2016

I landed in Albany, NY to meet with a client. It was probably the last place on earth I...

Related Tags: Customer Service

Illinois Snow Removal Service Liability Limitation Act Paves the Way for SN 9001

Smithers Quality Assessments  — October 25, 2016

The Illinois Snow Removal Service Liability Limitation Act, signed in May 2015, helps create a...

Uber-Fast Response

Smithers Quality Assessments  — October 20, 2016

I had an experience with Uber that was pretty amazing. On a recent trip, my driver missed an...

Related Tags: Customer Service

Southwest Stories

Smithers Quality Assessments  — October 12, 2016

I am always happy when I get to fly on Southwest Airlines – not because of their unique...

Related Tags: Employee Appreciation

Resort Experience?

Smithers Quality Assessments  — September 29, 2016

I recently traveled to the Phoenix area to attend a conference. This particular trip, my wife...

Related Tags: Customer Service

Schill Grounds Management Achieves SN 9001 Certification

Smithers Quality Assessments  — September 14, 2016

NORTH RIDGEVILLE, OH, USA – August 23, 2016 – Schill Grounds Management, a...

Related Tags: Clients, SN 9001

Quanex Sees the Value of ISO Certification

Smithers Quality Assessments  — September 06, 2016

Quanex Building Products produces high-performance, warm edge spacers for insulating glass...