September 21, 2016
When it comes to ISO 9001:2015 and preventive action, it’s easily understood but sometimes misunderstood. Preventive action, simply put, is taking the proactive actions to ensure that things do not go wrong. The Japanese have a term called ‘poka-yoke,’ which is taking small increments to prevent things from going amiss. You can implement this by using pass-throughs, go-no go gauges, fail-safes, color coding or other similar methods.
Where preventive action gets misunderstood is when it comes to corrective action. Corrective action has elements of preventive action. However, corrective action is fixing something due to something that’s gone wrong, whereas preventive action is taking action ahead of time to circumvent trouble from arising.