20 Years of Successful Certification

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December 01, 2014

This fall, Smithers Quality Assessments celebrated 20 years of continuous ISO 9001 certification with four clients: ML Products, LLC, Specification Rubber Products, Inc., STEMCO, and Struktol Company of America

“These four companies, in a diverse array of industries, were pioneers when they recognized 20 years ago that the ISO 9001 certification would be a benefit to their companies,” said Jeanette Preston, President, Smithers Quality Assessments.  “The ISO 9001 certification process guides a company to document processes, discover efficiencies and take a new look at the business. Certification demonstrates a commitment to quality, to customers and provides a certain level of trust.” 

Since 1987, when the International Organization for Standardization (ISO) published its first quality management standard, the ISO 9000 series of standards has been recognized globally as the framework for a well-managed, customer-focused quality management system. The ISO 9000 family of standards addresses various aspects of quality management, contains some of the most well known standards and is the most popular series of standards. Five years after ISO 9001:1987 was established only 2,059 companies in the U.S. were certified. Today, the ISO 9001 standard is being used by over 1.5 million organizations in 191 countries. 

STEMCO, which stands for Specialized Truck Equipment Manufacturing Company, offers a diverse line of long life products for the commercial vehicle market. STEMCO is a world class manufacturing corporation with innovative wheel end solutions designed to “make the roadways safer. 

“Over the last 20 years, our SQA auditors have been dedicated to helping us improve our business through ISO 9001 certification,” said Blair Downs, Quality/Continuous Improvement Manager at STEMCO. “Our association with SQA has helped STEMCO become a better company. Their audits have been very effective and business oriented, with a focus on finding areas for improvement.” 

“Our ISO 9001:2008 and ISO 14001:2004 certifications demonstrate to our customer base that we are focused on quality,” added Downs. “STEMCO’s ISO 14001 certification proves to our customers, many of whom are focused on achieving a low impact, more environmentally friendly product, that we are committed to reducing our environmental manufacturing footprint.”

“Now, ISO 9001:2008 is an accepted standard for many manufacturers,” said Tony Carson, Technical and Quality Manager at Specification Rubber Products, Inc., a primary supplier to ductile iron pipe, valve and hydrant producers. “Twenty years ago, achieving certification provided a competitive advantage and helped our company open doors to new business around the globe. Over that period of time, SQA has been a trusted partner and has helped us enhance our processes and performance.” 

“The ISO 9000 process we embarked on 20 years ago helped us create a structure and standard operating procedures, which we needed as a small business,” said Don Benedetti, Quality Control Manager at Struktol Company of America. “We’ve used SQA auditors since the beginning because they have been honest, accessible and responsive to our needs while conducting a comprehensive audit.” Struktol Company of America, a member of the Schill & Seilacher family of companies, provides intelligent additive solutions for polymer applications.

As an early adopter with Smithers Quality Assessments, Tim Morris, President of ML Products LLC, a medical device company, shares that ISO 9001:2008 certification has provided his company with a competitive advantage. “The certification process helped us identify improved systems and create a roadmap to produce high quality products. Our SQA auditors have always been focused on an assessment that helped boost our performance.”

On behalf of everyone at Smithers Quality Assessments, we’d like to thank these four companies for an outstanding 20 years of excellent quality, and are looking forward to many more.

Related Tags:Clients, ISO 9001